<p>Committed to the vision of becoming the best financial institution in Nepal, we have been striving to serve innovative products to delight our valued customers. NMB Bank’s Mobile Banking Services is the latest addition to the Bank’s portfolio of innovative banking products.</p>
<p>NMB Bank's Mobile Banking Service facilitates you to access a range of services round the clock by using application or SMS keywords.</p>
<p>NMB Mobile Banking ensures convenience to our customers as it allows to bank from anywhere without having to visit the bank.</p>
<p>To download please follow the link: </p>
<p><a href="https://lnkd.in/dqZmxqE" target="_blank">Playstore (Android Application)</a></p>
<p><a href="https://lnkd.in/d-FnTt9" target="_blank">Appstore (iOS Application)</a></p>
<p><br>
  Using the Mobile Banking Service, you can perform:</p>
<ul class="cont-list">
  <li>Inquiry based transactions such as balance inquiry, transaction history, transaction alert, forex rate inquiry</li>
  <li>Request for banking services such as cheque book request, statement request, cheque stop request</li>
  <li>Other transactions such as fund transfer, utility payment, merchant payment, third party payment</li>
</ul>
<p>All of these services are available with a simple press of your mobile phone.</p>
<p>Disclosure : <a href="http://nmbbank.peacenepal.com/mobile-banking-disclosure">View Disclosure Infromation</a></p>
<h3>Transaction Limit:</h3>
<h3>Merchat Payment and QR</h3>
<ul class="cont-list">
  <li>Per Transaction Limit: NPR 100,000</li>
  <li>Daily Limit: NPR 200,000</li>
  <li>Monthly Limit: NPR 1000,000</li>
  <li>Transaction Count: 10</li>
</ul>
<h3>Fund Transfer and ConnectIPS</h3>
<ul class="cont-list">
  <li>Per Transaction Limit: NPR 100,000</li>
  <li>Daily Limit: NPR 200,000</li>
  <li>Monthly Limit: NPR 1000,000</li>
  <li>Transaction Count: 10</li>
</ul>
<h3>Wallet Transfer</h3>
<ul class="cont-list">
  <li>Per Transaction Limit: NPR 25,000</li>
  <li>Daily Limit: NPR 100,000</li>
  <li>Monthly Limit: NPR 500,000</li>
  <li>Transaction Count: 10</li>
</ul>
<h3>Bank Transfer from Wallet</h3>
<ul class="cont-list">
  <li>Per Transaction Limit: NPR 25,000</li>
  <li>Daily Limit: NPR 100,000</li>
  <li>Monthly Limit: NPR 500,000</li>
  <li>Transactions counts per day- 20</li>
  <li>Transactions count per month- 50</li>
</ul>
<h3>For Information:</h3>
<p>Dial Toll Free Number: 1660-01-25252<br>
Sunday-Thursday: 9:30 A.M. to 5:30 P.M.<br>
Friday: 9:30 A.M. to 3 P.M.<br>
<a href="/faq-mobile-banking">Mobile Banking FAQ</a></p>

Mobile Banking

<h3>What’s new in eNMB App? </h3>
<ul class="cont-list">
  <li>Generate your own personalized QR from account details</li>
  <li>Upload saved QR from mobile gallery to make payments</li>
  <li>Transfer funds to other bank’s personalized QR through eNMB App</li>
  <li>Scan e-Sewa QR to load e-Sewa wallet</li>
  <li>Share your account details directly from eNMB App</li>
  <li>View Interest Rate from account details</li><li>Wallet Account Link Consent</li><li>Merchant Payment via FonePay Hub</li>
</ul>
<p>With Omnichannel, customers can access banking services and transact 
  online with uniform interface in both mobile and desktop devices, 
  without having to visit the bank with just one user ID while banking 
  from your mobile or desktop.</p>
<p>For eNMB mobile App, please click on </p>
<p><a href="https://lnkd.in/dqZmxqE">Playstore (Android Application)</a></p>
<p><a href="https://lnkd.in/d-FnTt9">Appstore (iOS Application)</a></p>
<p>For eNMB internet banking, please click on <a href="https://apc01.safelinks.protection.outlook.com/?url=https://web.nmb.com.np/&data=04|01|shreesa.shrestha@nmb.com.np|61118fb6dd354d064c0208d8bd2bc4a2|c9c2d9d243ad45d29efcd4c8e5dabc1c|0|0|637467342965327606|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|1000&sdata=9RPRRkXXvh0eVCzjp3r9LjqL1oxKyTaKP+yR/P6h7cQ=&reserved=0" target="_blank">https://web.nmb.com.np</a></p>
<p><a href="http://nmbbank.peacenepal.com/terms-and-conditions-for-mobile-banking">Terms and Conditions for Mobile Banking</a></p>
<p><a href="http://nmbbank.peacenepal.com/terms-and-conditions-for-internet-banking">Terms and Conditions for Internet Banking</a></p>
<p><strong>Omnichannel hosts an array of features that prioritizes customer convinience.  </strong></p>
<p><strong>Open your bank account online </strong>You can open your 
  account online while availing all the services of Mobile Banking and 
  Internet Banking via Omnichannel Mobile and Internet Banking. To 
  activate Omnichannel Mobile Banking and Internet Banking, please click 
  on the tutorial link     <a href="https://www.facebook.com/204431752921312/videos/2771407839769956">https://www.facebook.com/204431752921312/videos/2771407839769956</a></p>
<p><strong>Multiple Languages</strong> Omnichannel-Mobile Banking and 
  Internet Banking application are easy to use with the option to select 
  your preferred language-Nepali/ English.</p>
<p><strong>Reset PIN and Password</strong> In case you have forgotten 
  your Mobile/ibanking PIN or password, you can simply reset it yourself 
  without having to visit the branch! To reset PIN/Password, please click 
  on the tutorial link</p>
<p><strong>All account details view</strong> Simply use Omnichannel- 
  Mobile and Internet Banking for multiple account information like 
  available balance and interest rate and accrued interest. Free yourself 
  from the hassle of visiting the branch to know your account details.</p>
<p><strong>KYC update</strong> Do you need to update personal 
  information in your account? You need not visit the branch as your KYC 
  can be conveniently updated from Omnichannel Mobile and Internet 
  Banking.</p>
<p><strong>Stop Cheque </strong>Stop worrying about your lost cheque, just login to Omnichannel Mobile/Internet Banking and request to stop cheque in real-time.</p>
<p><strong>Additionally, Omni channel ensures</strong></p>
<p><strong>Error free Processing</strong> due to automated operations</p>
<p><strong>Green Banking</strong> where use of paper is minimized</p>
<p>Automation enables <strong>Transparency in Banking </strong>and while dealing with customers</p>
<p><a href="http://srv01.pndchost.com/nmb/public/storage/download/2023/04/3297-NMB%20Bank%20Omni%20Channel%20FAQs%20(1).pdf" target="_blank">FAQs</a></p>

NMB Omnichannel

<p>We have upgraded our Internet Banking System to a new platform. Please click on the link below to access the new platform:</p>
<ul class="cont-list">
<li><b>Internet Banking for Retail: </b><a href="https://web.nmb.com.np/" target="_blank">https://web.nmb.com.np/</a><a href="https://web.nmb.com.np/" target="_blank" style="background-color: rgb(255, 255, 255);"></a></li><li><b>Internet Banking for Express Banking (Corporate): </b><a href="https://ibank.nmb.com.np/corporate/" style="background-color: rgb(255, 255, 255); transition: all 600ms ease 0s;"><span xss="removed">https://ibank.nmb.com.np/corporate/ </span></a></li><li><b>Internet Banking for Express Banking (Customer): </b><a href="https://ibank.nmb.com.np/#/login" style="background-color: rgb(255, 255, 255); transition: all 600ms ease 0s; outline-style: none; outline-width: initial;"><span xss="removed">https://ibank.nmb.com.np/#/login</span></a></li></ul>
<h3>Consumer E-Banking</h3>
<p>NMB internet Banking Services is an internet based Service offered by the Bank to its valued customers. Internet banking, being and Internet-based service is available anytime at your finger tip, with the flexibility to take care of many financial transactions. NMB internet Banking provides secure communications and assures you of secure transactions made with the Bank.  NMB internet Banking has dual factor authentication with the features of One Time Password (OTP) for fund transfer. </p>
<h3>Transaction Limit</h3>
<p>For Merchant Payments/Fund Transfers/Top-Up</p>
<ul>
  <li>Per Transaction Limit- NPR 10,00,000</li>
  <li>Per Day Transaction Limit- NPR 20,00,000</li>
  <li>Monthly Limit- NPR 30,00,000</li>
  <li>Transaction Counts Per Day- 20</li>
</ul>
<h3>Features of NMB Internet Banking:</h3>
<p><b>1. Account Enquiry:</b></p>
<ul class="cont-list">
  <li>Balance information</li>
  <li>Statement</li>
</ul>
<p><b>2.  Transaction Services:</b></p>
<ul class="cont-list">
  <li>Fund Transfer to same Bank</li>
  <li>IPS (Fund Transfer to other Bank)</li>
</ul>
<p><b>3.  Utility Payments</b></p>
<ul class="cont-list">
  <li>Wallet load</li>
  <li>Credit card bill payment</li>
  <li>Topup facilities</li>
</ul>
<h3>Corporate Internet Banking</h3>
<p>NMB corporate internet Banking Services is an internet based Service offered by the Bank to its corporate customers. It provides secure communications and assures you of secure transactions made with the Bank.  </p>
<h3>Features of NMB Corporate Internet Banking:</h3>
<ul class="cont-list">
  <li>View Account Information</li>
  <li>View Statements</li>
  <li> Initiate Transaction</li>
  <li>View Transaction Report</li>
  <li>Initiate IPS Transaction</li>
  <li>View IPS Transaction Report</li>
  <li> Initiate Salary Transaction</li>
  <li>Approve Salary Transaction</li>
  <li>View Salary Report</li>
</ul>
<p>To download the Application Form for Corporate Internet Banking, please click <span style="transition-duration: 600ms; transition-property: all;"><a href="http://srv01.pndchost.com/nmb/public/storage/download/2023/04/2567-CIBS%20-%20Application%20Form.pdf" target="_blank">here</a>.</span></p>

NMB e-banking

<h3>QR Merchant Payment</h3>
<p>NMB QR code payment is a contactless payment method wherein payment is performed by scanning a QR code from a mobile app. This is an alternative payment method using electronic funds transfer at the Point of Sale. QR payment removes the need of traditional payment methods such as VISA Cards, POS machines or cash.</p>
<h3>QR payment Advantage to your Business</h3>
<p>NMB Bank offers your business to accept QR code payment from Fonepay from mobile banking customers in Nepal. The QR code based payment which is under Fonepay network is accepted by most merchants across Nepal. The customer will simply scan the QR code via mobile device and make payments instantly. The payments made through QR code will be directly transferred to the merchant’s Bank account in real time.</p>
<ul class="cont-list">
  <li>Register for NMB Bank Merchant QR Code</li>
  <li>The business entity must open an account with the bank.</li>
  <li>Submit the PAN and business registration document.</li>
  <li>Fill up the Know Your Merchant Form.</li>
  <li>Sign an agreement with the bank to accept QR Payments.</li>
  <li>Self-Registration in Fonepay Merchant App by Business Entity.</li>
</ul>
<h3>Benefits of QR Code</h3>
<p>QR Code will allow all the merchants to receive digital payments without the use of a Point-of-Sale (POS) swiping machine and is quite cheap with low service charge. It saves time as the payment gets directly transferred to the bank account. All the payment details and statements can be viewed online via web or mobile app.</p>
<p>To activate and use NMB Bank Merchant QR Code Upon successful registration in Fonepay, Merchant will receive SMS with Username and Password in their mobile number. Download Fonepay Merchant App from Google Play Store or App Store. Login with provided Username and Password. On every payment, both Merchant and Customer will receive an SMS notification from Fonepay. Merchant can view all transaction details in their Fonepay Merchant App and bank statement. Merchant can start accepting payment once they are registered using their Static or Dynamic QR Code from their Fonepay Merchant App. Dynamic QR Code Upon successful login by Merchant in Fonepay app, Merchant can generate dynamic QR Code by inserting Amount and Remarks. Static QR Code Once Merchant login successfully, Merchant can generate Static QR from the login page.</p>

QR Code

NMB Bank Visa Debit Card enables wider access to more than 400,000 ATMs and 2.5
            million Point of Sales
            (POS) terminals in India and Nepal

Debit/Credit Card

<p>NMB Bank’s Safe Deposit Locker provides you with a safe and convenient place to keep your valuables. You can keep your jewelries, important documents and other valuables in the safe deposit locker with appropriate size. We have different range of locker sizes that suits your requirement.</p>
<p>
  The lockers are available at the following branches:</p>
<div class="table-responsive">
  <table class="table table-striped">

    <tbody>
      <tr>
        <th>STATE </th>
        <th>NAME OF BRANCHES</th>
        <th>STATE </th>
        <th>NAME OF BRANCHES</th>
      </tr>
      <tr>
        <td>STATE 1</td>
        <td>BIRTAMOD  BRANCH</td>
        <td>STATE 3</td>
        <td>BABARMAHAL BRANCH</td>
      </tr>
      <tr>
        <td>STATE 1</td>
        <td>KANCHANBARI BRT</td>
        <td>STATE 3</td>
        <td>THAIBA BRANCH</td>
      </tr>
      <tr>
        <td>STATE 1</td>
        <td>ITAHARI BRANCH</td>
        <td>STATE 3</td>
        <td>KUMARIPATI BRANCH</td>
      </tr>
      <tr>
        <td>STATE 1</td>
        <td>DAMAK BRANCH</td>
        <td>STATE 3</td>
        <td>KANTIPATH BRANCH</td>
      </tr>
      <tr>
        <td>STATE 1</td>
        <td>ILLAM BRANCH</td>
        <td>STATE 3</td>
        <td>BASUNDHARA BRANCH</td>
      </tr>
      <tr>
        <td>STATE 1</td>
        <td>BIRATNAGAR BRANCH</td>
        <td>STATE 3</td>
        <td>SITAPAILA BRANCH</td>
      </tr>
      <tr>
        <td>STATE 1</td>
        <td>MAHENDRA CHOWK BRANCH,BRT</td>
        <td>STATE 3</td>
        <td>THAPATHALI BRANCH</td>
      </tr>
      <tr>
        <td>STATE 2</td>
        <td>LAHAN BRANCH</td>
        <td>STATE 3</td>
        <td>TINKUNE BRANCH</td>
      </tr>
      <tr>
        <td>STATE 4</td>
        <td>POKHARA BRANCH</td>
        <td>STATE 3</td>
        <td>PULCHOWK BRANCH</td>
      </tr>
      <tr>
        <td>STATE 4</td>
        <td>AMARSINGH BRANCH</td>
        <td>STATE 3</td>
        <td>KAPAN BRANCH</td>
      </tr>
      <tr>
        <td>STATE 4</td>
        <td>RAMBAZAR BRANCH</td>
        <td>STATE 3</td>
        <td>LIONS CHOWK NGT BRANCH</td>
      </tr>
      <tr>
        <td>STATE 4</td>
        <td>BANK ROAD GORKHA BRANCH</td>
        <td>STATE 3</td>
        <td>GOLMADI BHAKTAPUR BRANCH</td>
      </tr>
      <tr>
        <td>STATE 5</td>
        <td>MANIGRAM BRANCH</td>
        <td>STATE 3</td>
        <td>SATDOBATO BRANCH</td>
      </tr>
      <tr>
        <td>STATE 5</td>
        <td>BHAIRAHAWA BRANCH</td>
        <td>STATE 3</td>
        <td>BUDHANILKANTHA BRANCH</td>
      </tr>
      <tr>
        <td>STATE 5</td>
        <td>PALPA BRANCH</td>
        <td>STATE 3</td>
        <td>BALAJU BRANCH</td>
      </tr>
      <tr>
        <td>STATE 6 &7</td>
        <td>DHANGADI BRANCH</td>
        <td>STATE 3</td>
        <td>NAKKHU BRANCH</td>
      </tr>
    </tbody>
  </table>
</div>
<p><strong>
  Safe Deposit Locker Types:</strong></p>
<div class="table-responsive">
  <table class="table table-striped">
    <thead style="">
      <tr>
        <th>Locker Type*</th>
        <th>Height (in inches)</th>
        <th>Width (in inches)</th>
        <th>Length (in inches)</th>
      </tr>
    </thead>
    <tbody>
      <tr>
        <td>1.</td>
        <td>4.92</td>
        <td>6.88</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>2.</td>
        <td>6.25</td>
        <td>8.26</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>3.</td>
        <td>4.92</td>
        <td>15.43</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>4.</td>
        <td>7.44</td>
        <td>10.35</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>5.</td>
        <td>6.25</td>
        <td>16.69</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>6.</td>
        <td>12.63</td>
        <td>8.26</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>7.</td>
        <td>10.94</td>
        <td>13.85</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>8.</td>
        <td>7.44</td>
        <td>20.86</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>9.</td>
        <td>12.63</td>
        <td>16.69</td>
        <td>19.37</td>
      </tr>
      <tr>
        <td>10.</td>
        <td>15.9</td>
        <td>20.86</td>
        <td>19.37</td>
      </tr>
    </tbody>
  </table>
</div>
<p>* Subject to the availability.<br>
  Requirements for Safe Deposit Lockers:</p>
<ul class="cont-list">
  <li>An account in NMB Bank Limited.</li>
  <li>2 photographs of each person operating the locker.</li>
  <li>Copy of citizenship of each person operating the locker.</li>
  <li>Download application form for locker.</li>
</ul>
<p>For more details:<br>
  Call – 16600 125252 (Toll free number)<br>
  Phone No - 4246160<br>
  Email – call@nmb.com.np<br>
  SMS: Type CALL and send to 37447</p>

Locker Service

<p>EMI calculator consists of the interest on loan as well as part of the principal amount to be repaid. The sum of principal amount and interest is divided by the tenure<br></p>

EMI Calculator

<p>Demat account offered by NMB Bank is a safe and secure way to keep your stocks complimented with the ease to &nbsp;track your investments online. You can access your Demat account through Mobile Banking and Internet Banking, a convenient way to view Demat account statement and track transactions.</p>

<p>The Bank provides Demat account services from its branches in partnership with Depository Participant (DP)</p>

<p>NMB Capital Limited, its wholly owned subsidiary.&nbsp;</p>


<h3><strong>What is a Demat Account?</strong></h3>

<p>Demat account is an account opened by any investor with Depository Participant (DP) who wishes to invest in various securities like share, debenture etc. With demat account the certificates are held electronically in the dematerialized form rather than investors taking physical possession of their share certificates.</p>

<h3>What are the advantages of Demat Account? What are the documents required for opening Demat Account?</h3>

<p>Following are the required documents for opening an Individual/Institution Demat Account:</p>

<h3>Individuals: Institutions:</h3>
<p>
Application Form and Agreement – Link&nbsp;(Personal&nbsp;/&nbsp;Organisational forms)<br>
Frequently asked questions (<a href="http://srv01.pndchost.com/nmb/public/storage/download/2023/04/120-Demat%20FAQs.pdf" target="_blank">FAQs</a>) - Demat Account</p>

<p>Frequently asked questions (<a href="http://srv01.pndchost.com/nmb/public/storage/download/2023/04/3718-Mero%20Share%20FAQ%20(1).pdf" target="_blank">FAQs</a>) - Mero Share<br>
For further details please - call us : 977-1-4246160 / email us : call@nmb.com.np</p>

<p><strong>To view your DEMAT account details online</strong>:&nbsp;&nbsp;<a href="https://onlinedemat.nmbcl.com.np/" rel="nofollow" target="_blank">https://onlinedemat.nmbcl.com.np/</a></p>

Demat

<p>Register for NMB 3D Secure</p><p><b>3D secure online transaction</b></p><p>We are proud to introduce 3D secure services for our Bank’s Debit/Credit Cardholders to perform online transactions. This service allows registered card holders to use their cards for online transactions and allows them to participate in Verified by Visa for performing secured online transactions. The implementation of this secured service provided is an extended commitment to our consumers to meet the needs of an ever-changing market in terms of security, technology, and financial solutions. The 3D secure service helps to authenticate not only the card but also the cardholder by validating the OTP thus protecting card holder’s online transactions against theft and illegal use of the cards.<br></p><p><b>Information for registration</b><br></p><p>Dear Customer, Please fill the ecommerce application form and submit at the nearest branch to activate the service. A confirmation email regarding the registration will be sent in your provided email address. <br></p><p>After getting confirmation email from bank, your card will activated for ecommerce transaction. <br></p><p>Please contact us for any queries at:<br></p><p>email: cardsupport@nmb.com.np</p><p>Card Phone Support: +977-1-5970152</p>

NMB 3D Secure

<h2>About Flywire</h2>
<p>Flywire is a leading provider of global payment and receivables solutions focused on making large-sum payments borderless for their clients. Flywire specializes in processing payments to education, health care, travel and tourism, technology, and manufacturing industries.</p>
<p>Flywire has established itself as a global market leader in processing education related payments with associations over 1,700 educational institutions across six continents. Flywire also processes a large portion of fees paid by Nepali students travelling overseas for their higher education. </p>
<h2>NMB Bank and Flywire Partnership</h2>
<p>NMB Bank has partnered with Flywire Corporation, MA, USA for processing international education related payment from Nepal to various colleges and education institutions associated with Flywire all across the world.</p>
<p>Through this partnership with Flywire, NMB bank strives to provide unmatched benefits to Students, parents and education consultancies alike with a process that is Simple, Trackable, and Transparent to all parties involved in the payment processing.</p>
<h2>Benefits</h2>
<p><b>Hassle Free Process </b></p>
<ul class="cont-list">
  <li>Option to pay in Nepalese Rupees (NPR)  </li>
  <li>Know exact amount needed for payment without hassle of currency conversions </li>
  <li>Route funds from any bank of Nepal to NMB for hassle free fund transfer. </li>
</ul>
<p><b>No Additional Charges </b></p>
<ul class="cont-list">
  <li>All end-to-end charges are included in the quoted payment amount </li>
  <li>No additional charges </li>
  <li>NPR settlement amount advised by Flywire and education tax as prescribed by the government is applicable (However same is incorporated in quoted amount) </li>
</ul>
<p><b>Easy Payment of Refund </b></p>
<ul class="cont-list">
  <li>Hassle free refund procedure </li>
  <li>Processing time within days instead of months with other payment service providers</li>
</ul>
<p><b>Easy Tracking of Payments </b></p>
<ul class="cont-list">
  <li>Trackable and transparent fund transfer process </li>
  <li>Status of funds can be ascertained at any point in payment process</li>
</ul>
<p><b>Large Network Reach and Same Solution Across All Branches </b></p>
<ul class="cont-list">
  <li>Over 200 branches network of NMB Bank can be used for processing payments </li>
  <li>Amount transfers to NMB can also be done with NMB Omni Channels and other digital medium  </li>
</ul>
<h2>General Queries (FAQs)</h2>
<p><b>What is Flywire?</b></p>
<p>Flywire is a leading global payment provide associated with over 1700 educational institutions all over the world. It currently has 13 offices and 600+ FlyMates worldwide. Flywire’s other focused areas in Industry-specific payment solutions also includes healthcare, travel, technology and more.</p>
<p><b>What is the process to create a payment booking in NPR from Flywire?</b></p>
<p>To create a payment booking in Flywire, customers have to follow the process mentioned below:</p>
<ul class="cont-list">
  <li>First Students/parents visits Flywire.com and go to “Make a Payment” Section</li>
  <li>Choose the college/university from the list to make the payment.</li>
  <li>Select Nepal in region & enter the payment amount.</li>
  <li>Selects “Domestic Bank Transfer in NPR” Payment</li>
  <li>Enter the payers information and students information</li>
  <li>Verify the details and Download the payment instruction</li>
</ul>
<p><b>What is the next process that the customer has to follow?</b></p>
<p>After booking the payment through Flywire, customers then shall:</p>
<ul class="cont-list">
  <li>Visit the NMB Bank branch (any branch)</li>
  <li>Deposit the NPR amount as state in the Flywire Payment Instruction into Flywire’s NPR Account at NMB Bank</li>
  <li>Provide all required document</li>
  <li>Fill SWIFT request form and KYC form (If not the customer of the bank)</li>
</ul>
<p><b>How can customer deposit the amount in Flywire’s Account?</b></p>
<p>Customers can deposit the amount from any bank in Nepal directly into Flywire’s Account at NMB Bank through:</p>
<ul class="cont-list">
  <li>Through IPS / Connect IPS</li>
  <li>RTGS</li>
  <li>Cash deposit by visiting the bank</li>
  <li>Account Transfer if the customer has account at NMB Bank</li>
</ul>
<p><b>Account Details</b></p>
<div class="table-responsive">
  <table xss="removed" class="table table-striped table-bordered">
    <tbody>
      <tr>
        <td><p><b>Account Number</b></p></td>
        <td><p><b>00901371300188</b></p></td>
      </tr>
      <tr>
        <td><p><b>Account Name</b></p></td>
        <td><b>FLYWIRE PAYMENT</b>
          </td>
      </tr>
    </tbody>
  </table>
</div>
<p>Please note that Customers have to make sure that the Flywire Payment ID is included in the payment description or reference field and payment is completed in a single transaction.</p>
<p><b>What are the list of documents that the customer has to provide?</b></p>
<p>The list of documents which the customer has to provide are:</p>
<ul class="cont-list">
  <li>Flywire Authorization Letter / payment instructions  (Valid)</li>
  <li>Student’s Admission Letter and/or Tuition Invoice of University/College</li>
  <li>No Objection Certificate (NOC) – Both Bank Copy and Customer Copy</li>
  <li>In case of second payment ( if previously not sent from NMB) – No objection letter to be obtained from the bank from where previous payment was processed (In place of NOC-bank copy)</li>
  <li>Student’s Valid Passport copy</li>
  <li>Student or family member’s PAN card (if payment amount > USD 5,000 or equivalent)</li>
</ul>
<p>If the student is already studying abroad, the following additional document is to be provided</p>
<ul class="cont-list">
  <li>Copy of Student’s valid University ID (if student is already enrolled at school)</li>
  <li>Valid Visa of the student</li>
</ul>
<p><b>Are there any additional amount or charges that the customer have to pay at bank other than the payment amount?</b></p>
<p>The customers have to pay education tax (currently 2% of tuition fees) as per governments regulations along with the payment amount at the bank. Apart from this, no other additional charges shall be taken from the customers.</p>
<p>Education tax cannot be sent by using digital transfer (IPS/ RTGS) but have to be paid at branch.</p>
<p><b>Do customers need to have an account at NMB Bank to process for Flywire Payment?</b></p>
<p>No, it is not mandatory to have an account at NMB bank to process for Flywire payment, however, the customer have to fill up an additional KYC document and provide identification (Citizenship, Passport) at the bank.</p>
<p><b>When will the payment amount be sent to Flywire?</b></p>
<ul class="cont-list">
  <li>If customers visit the branch, provide all the documents, deposits the amount and completes the process within 2:00 PM from Monday to Thursday and 1:00PM on Friday, such payments shall be sent on the same day.</li>
  <li>Other requests on working days received after the cut off time mentioned above shall be processed on the next working day to Flywire.</li>
  <li>No transaction shall be done on holidays but customers can still send money to Flywire’s NPR account through RTGS or IPS.</li>
</ul>
<p><b>When will the amount be sent to the University?</b></p>
<p>The process of final settlement to the university shall be done by Flywire itself and it takes them a maximum of 72 hours (maximum filter) to update the dashboard after payment is made. Customers can also find the information regarding the settlement time in the Payment Instruction Letter.</p>
<p><b>How will the customer receive the information regarding successful payment?</b></p>
<p>After the payment is successfully transferred to the university, Flywire shall send the confirmation email in the customer’s registered email address (entered during the payment booking creation process). The customer can also generate the payment receipt through the payment tracker provided by Flywire – link to the tracker shall be sent in the email of the customer by Flywire after payment booking is done.</p>
<h2>Contact:</h2>
<p><b>Contact (Flywire)</b>: Customers can email at <a href="mailto:support@flywire.com">support@flywire.com</a> or visit <a href="https://help.flywire.com/">https://help.flywire.com</a> for any assistance or queries related to payments.</p>
<p><b>Contact (NMB Bank)</b>: Call 01-5970150 (NMB Call Center) or email at <a href="mailto:call@nmb.com.np">call@nmb.com.np</a> for any assistance or queries related to payments.</p>

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